Shipping policy
Thank you for shopping with Profound Label. We're dedicated to ensuring your products are delivered efficiently and with care. Below you will find details about our shipping process, timeframes, and policies.
Processing Time
Orders are typically processed within 2-5 business days. During peak periods or holidays, processing times may extend slightly. Rest assured, we work hard to get your items out to you as quickly as possible.
Shipping Time
Once processed, your order will be shipped via our trusted partners. Estimated shipping times are:
Domestic Orders (USA): 5–8 business days
International Orders: 8–15 business days (depending on the destination)
Please note, these timeframes are estimates and may vary based on factors such as carrier delays or customs processing for international shipments.
Tracking Your Order
Once your order has shipped, you'll receive a confirmation email with tracking information. Use this to monitor your shipment's progress and estimated delivery date.
Shipping Rates
Shipping costs will be calculated at checkout based on your order size, destination, and selected shipping method. Any applicable discounts or promotions will be applied automatically.
Combined Shipping
If your order includes multiple items from different production partners, they may arrive in separate packages. Don’t worry—tracking information will be provided for each package.
Lost or Delayed Shipments
If your order hasn’t arrived within the expected timeframe:
- Check your tracking link for updates.
- Contact our support team at info@profoundlabelco.com. We'll work with the shipping carrier to resolve the issue.
Order Changes or Address Updates
Once an order has been placed, changes or updates to shipping details can only be accommodated within 24 hours of purchase. Please contact our team immediately if adjustments are needed.
Returns and Refunds
For details about returns or refunds, please refer to our Refund Policy
Thank you for choosing Profound Label. If you have any further questions or need assistance, feel free to contact us at info@profoundlabelco.com